Tech Quarterly
Navigating challenges and innovations in Wealth Tech
ISSUE #1
January 16, 2024
Tech Quarterly
Navigating challenges and innovations in Wealth Tech
ISSUE #1
Nov 16, 2023
Tech Quarterly
Navigating challenges and innovations in Wealth Tech
ISSUE
67
January 16, 2024
Tech Quarterly
Navigating challenges and innovations in Wealth Tech
67
January 16, 2024
Tech Quarterly
Navigating challenges and innovations in Wealth Tech
ISSUE
67
January 16, 2024

Key takeaways

  • EU AI Acts stirs tech innovation concerns in Europe
  • ROYC boosts PWM Advisor productivity
  • Streamlined investor onboarding processes
  • Advisory dashboard with data-driven investment mgmt tools
  • ROYC sets new standards in tech for wealth management

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EU AI Act

What a quarter it has been! The agreement on the EU AI Act has captured a lot of attention, and many seem quick to dismiss Europe as a tech and innovation hub. This is primarily due to the perception that Europe acts more as a police for services and tech it does not produce, rather than fostering innovation.

Once again, European leaders appear to be more focused on limitations than on innovation. A month after the fanfare in Brussels over securing a deal on AI regulation, the European Commission is scrutinizing Microsoft’s investment in OpenAI to see if it warrants further investigation under the bloc’s merger rules.

There is a risk that Europe will be marginalized over the coming decades, driven by a lack of a common market, politicians playing on fear, and insufficient support to foster a proper incubation environment for startups across Europe.

Innovation in Wealth Management

Turning to ROYC, where we in this tech quarterly will focus on newly developed features supporting Private Wealth Management (PWM) Advisor productivity. ROYC is constantly innovating to ensure our platform equips Advisors with the relevant tools and features needed to enhance the quality of customer dialogue. It has been a busy quarter for ROYC, and in this tech quarterly update, we are highlighting a couple of new features designed to streamline operations, provide deeper insights, and foster stronger client relationships—all through the lens of the PWM Advisor.

Streamlined Onboarding Experience

Onboarding new clients can be a very time-consuming and tedious process. Based on client feedback, we have continued to simplify our onboarding process. Our platform combines API integration, data encryption, and secure communication to automate manual tasks involved in onboarding, such as customer classification, document handling & e-signing, and digital KYC/AML. This leads to a clear reduction in the number of errors, cost savings, enhanced security metrics, compliance, and the possibility to scale faster in a cost-efficient way.

During the quarter, we have also integrated additional support for legal structures. The ability to correctly classify customers already during the onboarding process ensures both alignment with regulatory requirements and a reduction in the administrative burden for Advisors and mid-/back-office functions.

This is achieved through sophisticated APIs that enable seamless integration with third-party services and data sources, allowing the platform to gather and validate information in real time when handling and signing documents, ultimately freeing up advisors' time to focus on more value-added activities such as building relationships with clients and providing expert investment advice.

Data-Driven Investment Management

The recently launched Advisory Dashboard was upgraded with a conversion funnel that offers insights around onboarding and investment conversion. Through data gathering, we can now help Advisors identify where to allocate their time to maximize sales. Managing the investment process can be a complex task, involving multiple steps and stakeholders. To streamline this process, we have further developed centralized investment management functionality where advisors can manage everything from client onboarding to capital call synchronization.

This functionality provides a single point of access for an Advisor, where they can manage all investment-related private markets activities, eliminating the need to switch between different systems. Additionally, we have improved our reporting tools that aggregate data from underlying fund investments, providing advisors with a clearer understanding of portfolio performance

Some of ROYC’s latest features for advisors include:

  • Investor Notification Management Hub: To deal with all client notifications.
  • Tracked Onboarding and Professional Screening: To get an overview of your clients and gather data.
  • Investment Conversion Analytics: To track client behavior when investing, identify bottlenecks, and offer an enhanced experience.

These features create a seamless experience for an Advisor, streamlining their workflow and saving time.

Post Sales support

To minimize questions from end Investors related to administration and general inquiries, we have added more functionality to our Investor Portfolio Overview with greater details on investments, transactions, capital calls, commitments, undrawn commitments, and expected timelines.

By providing investors with easy access to their portfolio information, ROYC's platform limits the number of questions advisors have to answer and drastically improves the customer experience. ROYC’s tech platform is a testament to cutting-edge technology and innovation, setting new standards for the industry.

We have engineered it to enterprise-level standards and functionalities while being designed for simplicity and ease-of-use, focusing on streamlining the challenges faced by professional wealth managers, advisors, and investors.

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